We are seeking an experienced and dynamic eCommerce Manager to oversee the launch and management of multiple private label supplement brands. You will play a critical role in driving sales growth and operational excellence across platforms like Amazon and TikTok. The ideal candidate will have strong experience in eCommerce strategies, marketing management, and cross-functional team coordination.
Job Title: eCommerce Manager
Company Name: Automated Wealth Management (AWM)
Location: Remote
Schedule: Full-time, EST Timezone
Compensation: $16-$24/hour - 40 hours/week
About the Company:
Automated Wealth Management (AWM) revolutionizes eCommerce management by providing hands-off business solutions to clients. Specializing in Amazon and TikTok Shops, AWM helps entrepreneurs launch and manage successful private label brands. Our mission is to give our clients freedom in time, money, and business operations through transparent, innovative strategies.
Position Summary:
We are seeking an experienced and dynamic eCommerce Manager to oversee the launch and management of multiple private label supplement brands. You will play a critical role in driving sales growth and operational excellence across platforms like Amazon and TikTok. The ideal candidate will have strong experience in eCommerce strategies, marketing management, and cross-functional team coordination.
Key Responsibilities:
- Brand and Product Launch Management
- Oversee end-to-end launch processes for multiple private label supplement brands.
- Collaborate with product development teams to align product launches with market needs.
- Ensure coordination with factories for product availability, quality control, and compliance with health regulations.
- Platform Strategy & Sales Optimization
- Develop and execute strategies for TikTok and Amazon to drive product visibility and brand growth.
- Manage Amazon Seller Central and TikTok Shop accounts, optimizing listings for SEO and sales conversions.
- Monitor and optimize product performance, ensuring A+ Content, keyword optimization, and successful ad campaigns.
- Marketing Team Management
- Lead and coordinate a marketing team across TikTok, Amazon, and other social platforms.
- Collaborate with influencers and content creators to build brand awareness and drive sales.
- Ensure consistent branding across all marketing channels and product listings.
- Supply Chain & Factory Communication
- Serve as the primary contact with factories for production timelines, product specs, and quality control.
- Manage logistics, inventory, and supply chain for Amazon and TikTok fulfillment.
- Oversee packaging, labeling, and regulatory compliance specific to the supplement industry.
- Customer Support & Experience
- Lead the customer support team to ensure a seamless experience on TikTok and Amazon.
- Address customer inquiries, complaints, and returns in a timely manner while ensuring positive reviews and feedback.
- Financial Oversight & Profitability
- Monitor business performance and profitability across Amazon and TikTok.
- Manage budgets, forecasting, and financial metrics like gross profit margins and customer acquisition costs.
- Implement cost-saving strategies to improve efficiency and profitability.
- Growth & Scalability
- Create and execute strategies to scale the business through market expansion and product diversification.
- Continuously analyze market trends and competitors to refine strategies for growth.
- Focus on customer retention and brand loyalty through innovative solutions on Amazon and TikTok.
- Data Analytics & Reporting
- Provide regular performance reports on marketing campaigns, sales trends, and customer feedback.
- Use data-driven insights to optimize strategies, marketing spend, and improve ROI.
- Compliance & Risk Management
- Ensure compliance with platform-specific advertising and supplement regulations on TikTok and Amazon.
- Stay updated with regulatory requirements for supplements, including labeling, packaging, and advertising claims.
- Minimize risk by ensuring adherence to platform policies and regulatory guidelines.
- Cross-functional Collaboration
- Work closely with product development, design, logistics, and customer support teams to ensure alignment on launches and strategies.
- Collaborate with legal teams to meet industry standards and certifications in the supplement niche.
Qualifications:
- Bachelor's degree in marketing, business, or a related field.
- 5-10 years of experience in eCommerce management, with a focus on Amazon and TikTok.
- Proven experience launching and managing brands, especially in the supplement industry.
- Strong leadership and team management skills.
- Proficiency in Amazon Seller Central, TikTok Shop, and related marketing tools.
- Excellent communication, problem-solving, and organizational skills.
- Data-driven mindset with strong analytical capabilities.
We are looking for someone passionate about eCommerce, growth-driven, and excited to join a fast-paced environment. If you're ready to lead innovative strategies and manage a dynamic team, we would love to hear from you.
Apply today!
We thank all applicants for their interest, but only those selected for an interview will be contacted.